Automotive Consulting Engagement Agreement

RRT Acquisitions LLC · Version 2026-10-12

1. About this agreement

This agreement is between you and RRT Acquisitions LLC, doing business as RRT's Automotive Consulting And Concierge Service ("we", "us"). It applies to the service you select when you submit our engagement form, and it is part of, and read together with, our Terms of Service (including the arbitration, class-action and jury waivers), User Agreement & Liability Waiver, Privacy Policy and Communications Consent. If they conflict, this agreement controls on fees and scope.

We are an independent consultant. We are not a dealer, lender, insurer, law firm or licensed attorney, we do not give legal advice, and we are not affiliated with any dealership, lender, manufacturer or product provider. For our consulting and concierge services (refund recovery, purchase-contract negotiation, the finance-office session and the white-glove concierge) we do not accept payments from dealers, lenders or product providers in connection with your transaction, and if that ever changes for your transaction we will tell you in writing before you proceed. Fleet account setup is a separate service, described below.

2. Services and fees

Refund recovery. We help you cancel add-on products such as extended service contracts and GAP and claim the unused-portion refund. There is no charge to check whether you may be owed a refund. Our fee is 25% of the refund actually recovered, and it is owed only when the refund is paid to you (for example by check). If the refund is paid to your lender or lienholder or is applied to pay down your loan, you owe us no fee for it, and we will give you written instructions so you can complete or follow up the process yourself.

White-glove concierge: $1,000. We identify and recommend vehicles that fit your needs from dealers' inventory, negotiate the full terms for you, review rebate and incentive structures and the best way to purchase (cash, finance or lease), evaluate your trade-in, and negotiate the final terms. You buy directly from the licensed dealer in your own name, and you review and sign all contracts and paperwork yourself. We do not sell vehicles and do not take delivery of or title to them.

Remote purchase-contract negotiation: $399. We negotiate the terms of your purchase contract with the dealer on your behalf, remotely (price, trade-in value, incentives and the other terms of the purchase agreement).

Finance-office session: $399. We join you remotely while you are in the dealership finance office to negotiate and audit add-on product prices and financing rates.

Fleet account setup is a separate service for businesses with five or more vehicles. We discuss how it works and any cost with you, and confirm any fee in writing, before you agree to anything. If we receive any compensation from a dealer or another program participant in connection with a fleet purchase or fleet program, we will tell you in writing, before you agree to proceed, that we receive it and, where it is known, from whom. Such compensation does not change your obligations to us, and you remain free to buy from any dealer or program you choose.

3. When fees are due

Flat fees ($1,000 and $399) are due when we confirm your engagement and before work begins, and are not refundable once we have started work. If we cannot perform the service, we will refund the flat fee. Your fee does not depend on you buying a vehicle or on any particular price or saving.

Refund-recovery fees are never requested, charged or collected before a refund has been delivered to you. We will invoice the 25% fee only after at least seven (7) business days have passed since the refund money was delivered to you. We never hold your refund and we do not deduct our fee from it. Refunds are paid by the company that owes them, not by us.

4. What you authorize

You authorize us to prepare and send cancellation and refund requests for the products you identify, to communicate with dealers, administrators and lenders about them, and to use the information and documents you give us for that purpose. We do not sign contracts for you. You make every final decision and sign every contract yourself.

5. No guarantee of results

Refund amounts depend on your contract, the provider's rules, how much time or mileage has been used, any cancellation fees, and the law. Price, availability, incentives, rebates, financing approval and rates depend on dealers, lenders and manufacturers we do not control. We do not guarantee any refund, price, saving, rate, incentive or outcome. Estimates and calculators are estimates only.

6. Your responsibilities

You will give us complete and accurate information and documents, tell us promptly about any change, and let us know when a refund or check arrives so that our fee can be invoiced correctly. You may cancel or complete any of this yourself at no charge at any time; our fee is for the work and results we provide.

7. Electronic signature and records

By ticking the acceptance box and typing your name on the engagement form, you sign this agreement electronically. We keep a record of your acceptance, including the date and time, the version of these documents, the service and fee you selected, and the details you entered.

8. Contact

RRT Acquisitions LLC, Melbourne, Florida. Phone 321-345-1343. Email rrtacquisitions@yahoo.com.